Position: Clerk, reservations – hotel

Employer: Totem Resorts

Job details

·        Location: 120 Totem Rd Sioux Narrows, ONP0X 1N0

·        Salary$15.50 to $16.50 hourly (to be negotiated) / 30 to 40 hours per Week

·        Terms of employment: Permanent employmentFull time

·        Day, Early Morning, Evening, Flexible Hours, Morning, Night, On Call, Overtime, Shift, To be determined, Weekend

·        Start date: Starts as soon as possible.

·        Vacancies: 3 vacancies

·        Verified

·        Source Job Bank #2482143





·      Secondary (high) school graduation certificate


Will train

Work setting

·      Hotel, motel, resort



·      Register arriving guests and assign rooms

·      Process group arrivals and departures

·      Take, cancel and change room reservations

·      Provide information on hotel facilities and services

·      Provide general information about points of interest in the area

·      Investigate and resolve complaints and claims

·      Exchange foreign currency

·      Process guests’ departures, calculate charges and receive payments

·      Balance cash and complete balance sheets, cash reports and related forms

·      Maintain an inventory of vacancies, reservations and room assignments

·      Follow emergency and safety procedures

·      Clerical duties (i.e. faxing, filing, photocopying)

·      Answer telephone and relay telephone calls and messages

·      Assist clients/guests with special needs

·      Handle wake-up calls

·      Perform light housekeeping and cleaning duties

·      Provide customer service

Additional information

Work conditions and physical capabilities

·      Attention to detail

·      Fast-paced environment

·      Overtime required

·      Standing for extended periods

·      Work under pressure


Personal suitability

·        Client focus

·        Dependability

·        Efficient interpersonal skills

·        Excellent oral communication

·        Excellent written communication

·        Flexibility

·        Judgement

·        Organized

·        Reliability

·        Team player

How to apply

By email