Overview
Position: Clerk, reservations – hotel
Employer: Totem Resorts
Job details
· Location: 120 Totem Rd Sioux Narrows, ONP0X 1N0
· Salary$15.50 to $16.50 hourly (to be negotiated) / 30 to 40 hours per Week
· Terms of employment: Permanent employmentFull time
· Day, Early Morning, Evening, Flexible Hours, Morning, Night, On Call, Overtime, Shift, To be determined, Weekend
· Start date: Starts as soon as possible.
· Vacancies: 3 vacancies
· Verified
· Source Job Bank #2482143
Overview
Languages
English
Education
· Secondary (high) school graduation certificate
Experience
Will train
Work setting
· Hotel, motel, resort
Responsibilities
Tasks
· Register arriving guests and assign rooms
· Process group arrivals and departures
· Take, cancel and change room reservations
· Provide information on hotel facilities and services
· Provide general information about points of interest in the area
· Investigate and resolve complaints and claims
· Exchange foreign currency
· Process guests’ departures, calculate charges and receive payments
· Balance cash and complete balance sheets, cash reports and related forms
· Maintain an inventory of vacancies, reservations and room assignments
· Follow emergency and safety procedures
· Clerical duties (i.e. faxing, filing, photocopying)
· Answer telephone and relay telephone calls and messages
· Assist clients/guests with special needs
· Handle wake-up calls
· Perform light housekeeping and cleaning duties
· Provide customer service
Additional information
Work conditions and physical capabilities
· Attention to detail
· Fast-paced environment
· Overtime required
· Standing for extended periods
· Work under pressure
Personal suitability
· Client focus
· Dependability
· Efficient interpersonal skills
· Excellent oral communication
· Excellent written communication
· Flexibility
· Judgement
· Organized
· Reliability
· Team player
How to apply
By email
totemcareers@gmail.com
