Overview

Guest service agent

Employer: Prestige Treasure Cove Resort

Job details

Location: 2005 Highway 97 South Prince George, BCV2N 7A3
Salary$: 15.65 to $17.20 / hour (To be negotiated)
Vacancies: 2 vacancies
Employment groups: Youth, Veterans of the Canadian Armed Forces, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada, Seniors, Apprentices
Terms of employment: Permanent employment, Full time30 to 40 hours / week
Start date: As soon as possible
Employment conditions: Early morning, Morning, Evening, Shift, Weekend, Night, Flexible hours, to be determined
Source Job no.# 2038063
Job requirements

Languages

English

Education

Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Work Conditions and Physical Capabilities

Standing for extended periods, Attention to detail, Fast-paced environment, Work under pressure, Overtime required

Specific Skills

Relay emails and phone calls to intended receivers. Issue bills and receive payment from the clients. In- charge
of room booking and or room cancellation. Process guest/s arrival and departures. Follow emergency and
safety procedures. Provide information on hotel amenities and facilities. Perform cash balancing, cash reports
and related forms. Provide excellent customer service by addressing guest complaints. Perform all necessary
administrative job. Ensure guest special requests are efficiently completed.

Benefits:

Health benefits

Health care plan

By email

jballeza@prestigehotels.ca

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