Overview

Position: Guest service Agent

Employer: Best Western Rocky Mountain House

Job details

Location: 4407 41st Avenue Rocky Mountain House, ABT4T 1A5
Salary: $16.00 / hour
Vacancies: 1 vacancies
Employment groups: Youth, Veterans of the Canadian Armed Forces, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada, Seniors, Apprentices
Terms of employment: Permanent employment, Full time35 to 40 hours / week
Start date: As soon as possible
Employment conditions: Overtime, Early morning, Morning, Day, Evening, Shift, Weekend, Night, Flexible hours, to be determined
Source Job no.# 2034504
Job requirements
Languages
English

Education
Secondary (high) school graduation certificate

Experience
Will train

Work Conditions and Physical Capabilities

Attention to detail, Fast-paced environment, Work under pressure

Specific Skills

  • Relay emails and phone calls to intended receivers
  • Issue bills and receive payment from the clients
  • In- charge of room booking and or room cancellation
  • Process guest/s arrival and departures
  • Follow emergency and safety procedures
  • Provide information on hotel amenities and facilities
  • Perform cash balancing, cash reports and related forms.
  • Provide excellent customer service by addressing guest complaints

Personal Suitability

Judgement, Excellent written communication, Organized, Effective interpersonal skills, Excellent oral communication, Team player, Flexibility, Reliability, Dependability

Benefits:
Health benefits

How to apply
By email
61066@hotel.bestwestern.com

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