Overview
Position: guest service agent
Employer: Best Western Rocky Mountain House
Job details
Location: 4407 41st Avenue Rocky Mountain House, ABT4T 1A5
Salary$16.00 / hour
vacancies2 vacancies
Employment groups: Youth, Veterans of the Canadian Armed Forces, Visible minorities, Persons with disabilities, Indigenous people, Newcomers to Canada, Seniors
Terms of employment: Permanent employment, Full time30 to 40 hours / week
Start date: As soon as possible
Employment conditions: Overtime, Morning, Day, Shift, Weekend, Night, Flexible hours, To be determined
Source Job no.# 2152027
Job requirements
Languages
English
Education
Secondary (high) school graduation certificate
Experience
Will train
Work Setting
Hotel, motel, resort
Personal Suitability
Client focus, Dependability, Effective interpersonal skills, Excellent oral communication, Flexibility, Judgement, Organized, Reliability, Team player
Tasks
Relay emails and phone calls to intended receivers
Issue bills and receive payment from the clients
In- charge of room booking and or room cancellation
Process guest/s arrival and departures
Follow emergency and safety procedures
Provide information on hotel amenities and facilities
Perform cash balancing, cash reports, and related forms.
Provide excellent customer service by addressing guest complaints
Work Conditions and Physical Capabilities
Attention to detail, Fast-paced environment, Standing for extended periods, Work under pressure
Benefits:
Health benefits
Health care plan
How to apply
By email
bestwesternrockyjobs@gmail.com